A major part of the role and responsibility of crewmembers is to be able to offer an excellent level of attention to the passengers who have paid for a quality vacation. Cruise lines across the world take great pride in offering a warm, attentive and wherever possible innovative approach to customer service. It is expected […]
Having interpersonal skills simply means having the ability to interact with other people effectively. Working and living within a confined environment like a cruise ship, a crew member must have the ability to live, work and socialize harmoniously and efficiently with both passengers and crew who will undoubtedly be from all walks of life. Interpersonal skills […]
Stress on a cruise ship reduces productivity; increases customer service issues, and can make crewmembers ill in a variety of ways. Therefore the ability to recognize and manage stress effectively is an important skill for crew members to develop in order to ensure a happy and fulfilling time at sea. Stress for a crew member […]
It’s great when the first day of your contract is exactly what you expected. Unfortunately, most of the time it is not and that’s just ship’s life. What happens if no one meets you on the ship? What if no one shows you around? What if your cabin is a disaster? And, during all the […]
The pinnacle of a deck officer’s career is to become a Captain. Alternatively, the top rank of the engineering department is the Chief Engineer. But, before getting to that point, an officer must proceed through a series of ranks that requires additional training and testing.