Crewmembers benefit greatly when passengers are impressed by the service that is given to them on their cruise vacation. What are the best ways to wow a guest to the point that makes them tip you well and/or make positive comments about you?
Cruise ship jobs that require crewmembers to interact with guests have a powerful role in making or breaking the cruise experience for the passengers. Additionally, if a crewmember can make a guest feel special, exceeding their expectations, that guest may in turn reward the crewmember with extra tips or with a positive comment card. Consider that whenever a cruise passenger comes into contact with a crewmember, however remote, is an opportunity to form an impression.
To access the full article, please Log In.
FREE: The Insider’s Guide to Cruise Ship Jobs
Find out more about what it’s really like to work on cruise ships with a FREE copy of The Insider Guide to Cruise Ship Jobs. This 28 page guide gives you a behind-the-scenes look at living and working on luxury cruise ships.
Enter Your Name and Email Address Below For Instant Access